Summerland Spa LLC

•A $20 non-refundable deposit is required at the time of booking to secure your appointment. •No extra guests are permitted unless the client is a minor accompanied by a parent or guardian. •For safety and sanitation reasons, children and pets are not allowed in the treatment area. •No-shows within 24 hours of the appointment will be charged the full service amount before being able to rebook. •Rebooking after a no-show also requires a new deposit. After three no-shows, future bookings will not be accepted. •Please provide at least 24 hours’ notice for cancellations or rescheduling to avoid fees. •A 15-minute grace period is allowed after your scheduled appointment time. Arrivals later than this may be considered a no-show. Health & Safety For the wellbeing of all clients, please do not attend your appointment if you are experiencing any illness. I will happily reschedule your service once you are feeling better. If you arrive visibly ill, service will be denied and you will be asked to reschedule. No exceptions.